Archive | October, 2011

Lyca or Lebara

28 Oct

Lyca Mobile and Lebara Mobile have been the two major cheap call Mobile virtual network operators in the UK. For over 4 years since they have launched both the virtual network operators have been competing with each other in terms of rates. But is rate all there is to it when deciding on which operator to go with? Something worth considering is also how each of them respond to customer enquiries, support, coverage and the availability of payment options to Top Up UK mobile phone.

To compare Lyca Mobile VS Lebara Mobile we have to take multiple things into consideration.

1. Rates – The single most important factor when making a choice for cheap calls abroad has always been the rates charged per minute to call the international destinations or same network calls. Though both networks are evenly matched on the rates, Lyca Mobile run promotions from time to time with extremely aggressive rates that make their network the choice for the callers who are looking for a bargain. Winner – Lyca

2. Customer Support – With customer support becoming a very important factor in deciding which network to go to, our experience with both the networks have left us with the impression that Lebara customer support is very friendly and understand and resolve problems much quicker than Lyca. Lebara also advertise and pride themselves with the fact that they have been winners of customer satisfaction awards in the past and they have a much higher customer retention rate. Lyca customer support has always also been helpful but we prefer the Lebara customer care as they are more interested in problem resolution quicker and keep customers engaged. Winner – Lebara

3. Value added services – Both Lebara and Lyca provide customers with value added services and features that set them apart or alike to one another. Offers such as free unlimited on network calls, in the case of Lyca they also give free calls to their sister network GT mobile. Top UP bonuses with extra credit, automatic Top UPs, Lyca mobile also do the Lyca world where customers can call other Lyca mobile users abroad for cheap or free. Weekend offers are also a main stay with both giving out half price rates to select destinations. Inclusive data packages for internet and money transfer – both networks are evenly placed when it comes to value added services. Winners Tie – Lyca and Lebara

We offer both LycaMobile Top up and Lebara Mobile Top up online for our UK customers. By enabling the Top UP on our website we benefit users of both networks from a single trustworthy point of purchase for their calling and Top UP needs.

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